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Submissions from 2016

Introduction to the Decision Analytics, Mobile and Service Science Track (DA/MS/SS), C. Carlsson and H. Demirkan

Introduction to the Decision Analytics, Mobile and Service Science Track (DA/MS/SS), Christer Carlsson and Haluk Demirkan

Emerging Service Orientations and Transformations (SOT), Haluk Demirkan and James C. Spohrer

Collaborative Innovation, Haluk Demirkan, James C. Spohrer, and Nicholas Donofrio

Digital Innovation and Strategic Transformation, Haluk Demirkan, James C. Spohrer, and J. J. Welser

Emerging Service Orientations and Transformations (SOT), H. Demirkan and J.C. Spohrer

Firm Strategy and Market Reaction to Earnings, G.D. Fernando, R.A. Schneible, and A. Tripathy

Designed to Succeed: Dimensions of Product Design and Their Impact on Market Share, R.P. Jindal, K.R. Sarangee, R. Echambadi, and S. Lee

The Role of Task Uncertainty in IT Project Team Advice Networks, Mark Keith, Haluk Demirkan, and Michael Goul

The Unrealized Value of Incentivized eWOM Recommendations, J. Kim, G. Naylor, E. Sivadas, and V. Sugumaran

Emerging Digital Frontiers for Service Innovation, Christoph Peters, Paul Maglio, Ralph Badinelli, Robert Harmon, Roger Maull, James Spohrer, Tuure Tuunanen, Stephen Vargo, Jeffrey Welser, Haluk Demirkan, Terri Griffith, and Yassi Moghaddam

Emphasizing Brand Heritage: Does It Work? And How?, G.M. Rose, A. Merchant, U.R. Orth, and F. Horstmann

Consequences of Consumer Animosity: A Meta-Analytic Integration, A. Shoham, Y. Gavish, and G.M. Rose

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Identifying Relevant Socio-Theoretic Foundations for Supporting Multi-Issue IT Cloudsourcing Negotiations, D. S. Soper, H. Demirkan, and M. Goul

Data Lakes: The Biggest Big Data Challenges, Prashant Tyagi and Haluk Demirkan

Submissions from 2015

Teaching Predictive Model Management in MIS Classrooms: A Tutorial, Sule Balkan and Haluk Demirkan

Special Section: Enhancing E-Commerce Outcomes With IT Service Innovations, Haluk Demirkan

Innovations With Smart Service Systems: Analytics, Big Data, Cognitive Assistance, and the Internet of Everything, Haluk Demirkan, Charlie Bess, Jim Spohrer, Ammar Rayes, Don Allen, and Yassi Moghaddam

T-Shaped Innovators: Identifying the Right Talent to Support Service Innovation, Haluk Demirkan and Jim Spohrer

IT-Enabled Business Innovation [Guest Editors' Introduction], R. R. Harmon and Haluk Demirkan

Social Value: A Service Science Perspective, Jim Spohrer, Haluk Demirkan, and Kelly Lyons

Submissions from 2014

Service Research and Innovation: Emerging Developments, Joseph G. Davis, Haluk Demirkan, and Hamid R. Motahari-Nezhad

Developing a Framework to Improve Virtual Shopping in Digital Malls With Intelligent Self-Service Systems, Haluk Demirkan and Jim Spohrer

Submissions from 2013

Data, Information and Analytics as Services, Dursun Delen and Haluk Demirkan

Leveraging the Capabilities of Service-Oriented Decision Support Systems: Putting Analytics and Big Data in Cloud, Haluk Demirkan and Dursun Delen

Analytical, Computational and Conceptual Modeling in Service Science and Systems, Haluk Demirkan and Daniel Dolk

Taking Value-Networks to the Cloud Services: Security Services, Semantics and Service Level Agreements, Haluk Demirkan and Michael Goul

Service-Oriented Methodology for Systems Development, Mark Keith, Haluk Demirkan, and Michael Goul

Service Science: On Reflection, James C. Spohrer, Stephen K. Kwan, and Haluk Demirkan

Service Science: Reframing Progress With Universities, Jim Spohrer, Alessio Giuiusa, Haluk Demirkan, and David Ing

Submissions from 2012

Ensuring Reliability in B2B Services: Fault Tolerant Inter-Organizational Workflows, Haluk Demirkan, Sagnika Sen, Michael Goul, and Jason Nichols

Sustainable IT Services: Creating a Framework for Service Innovation, Robert R. Harmon and Haluk Demirkan

Roadmapping the Next Wave of Sustainable IT, Robert R. Harmon, Haluk Demirkan, and David Raffo

A Framework for Assessing Power in Collaborative Governance Processes, Jill M. Purdy

Learning About Governance Through Nonprofit Board Service, Jill M. Purdy and Jospeh Lawless

An Empirical Examination of the Impact of ICT Investments on Future Levels of Institutionalized Democracy and Foreign Direct Investment in Emerging Societies, Daniel Soper, Haluk Demirkan, Michael Goul, and Robert St Louis

Submissions from 2011

Introduction of Service Systems Implementation, Haluk Demirkan, James C. Spohrer, and Vikas Krishna

Introduction of the Science of Service Systems, Haluk Demirkan, James C. Spohrer, and Vikas Krishna

Promoting Effective Decision Making Using Analytics in a Virtual Technology Lab, Mary E. Gros, Michael Goul, and Haluk Demirkan

Service and Science, James C. Spohrer, Haluk Demirkan, and Vikas Krishna

Submissions from 2010

Service-Orientation in Electronic Markets, Rainer Alt, Witold Abramowicz, and Haluk Demirkan

Information Services for Advanced Marketing, Sule Balkan and Haluk Demirkan

Introduction to the Special Section: Service Science in Electronic Commerce, Indranil Bardhan, Haluk Demirkan, P. K. Kannan, and Robert J. Kauffman

Special Issue: Information Systems in Services, Indranil R. Bardhan, Haluk Demirkan, P. K. Kannan, and Robert J. Kauffman

An Interdisciplinary Perspective on IT Services Management and Service Science, Indranil R. Bardhan, Haluk Demirkan, P. K. Kannan, Robert J. Kauffman, and Ryan Sougstad

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Exploration of Adoption of Service Innovations Through Technology Road-Mapping: Case of Location Based Services, Tugrul U. Daim, Robert R. Harmon, and Haluk Demirkan

Coordination Strategies in an SaaS Supply Chain, Haluk Demirkan, Hsing Keneth Cheng, and Subhajyoti Bandyopadhyay

A Reference Model for Sustainable E-Learning Service Systems:Experiences With the Joint University/Teradata Consortium, Haluk Demirkan, Michael Goul, and Mary Gros

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Servitized Enterprises for Distributed Collaborative Commerce, Haluk Demirkan and James C. Spohrer

The Influence of Collaborative Technology Knowledge on Advice Network Structures, Mark Keith, Haluk Demirkan, and Michael Goul

Moving Forward and Making a Difference: Research Priorities for the Science of Service, Amy L. Ostrom, Mary Jo Bitner, Stephen W. Brown, Kevin A. Burkhard, Michael Goul, Vicki Smith-Daniels, Haluk Demirkan, and Elliot Rabinovich

The Impact of National Institutional Context on Social Practices: Comparing Finnish and US Business Communities, Jill M. Purdy, Elizabeth A. Alexander, and Stern Neill

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Service Science, Management, Engineering and Technology, M-A Sicilia, P Geczy, and Haluk Demirkan

Submissions from 2009

A Strategic Assessment of Telemedicine as a New Service for Health Delivery: Case of a Health Maintenance Organization (HMO), Tugrul U. Daim, N. Basoglu, and Haluk Demirkan

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Perspective: Technology Management in the Service Sector, Tugrul U. Daim, Antonie Jetter, Haluk Demirkan, and Paul P. Maglio

Service Oriented Technology Management to Improve Organizational Agility, Haluk Demirkan and Michael Goul

Conflicting Logics, Mechanisms of Diffusion, and Multilevel Dynamics in Emerging Institutional Fields, Jill M. Purdy and Barbara Gray

When a Good Idea Isn't Enough: Curricular Innovation as a Political Process, Tracy A. Thompson and Jill M. Purdy

Submissions from 2008

Editorial, Haluk Demirkan

The Risk and Information Sharing of Application Services Supply Chain, Haluk Demirkan and Hsing Kenneth Cheng

Process and Services Fusion Impact Assessment: SSME Findings From Industry Collaboration and the Need for Competency Centers, Haluk Demirkan and Michael Goul

Service-Oriented Technology and Management: Perspectives on Research and Practice for the Coming Decade, Haluk Demirkan, Robert J. Kauffman, Jamshid A. Vayghan, Hans-Georg Fill, Dimitris Karagiannis, and Paul P. Maglio

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IT Services Project Management: Lessons Learned From a Case Study in Implementation, Haluk Demirkan and Jason Nichols

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Evaluating the Applicability of Socially-Oriented Perspectives to the IT Service Level Agreement Negotiation Process: A Theory-Driven Exploratory Study, Daniel S. Soper, Haluk Demirkan, and Michael Goul

Submissions from 2007

Dynamic Decision Support Through Instantiation of UEML Representations, Sagnika Sen, Haluk Demirkan, and Michael Goul

An Interorganizational Knowledge-Sharing Security Model With Breach Propagation Detection, Daniel S. Soper, Haluk Demirkan, and Michael Goul

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High Noon On the Western Range: A Property Rights Analysis of the Johnson County War, Doug Wills and Randy McFerrin

Submissions from 2006

Seven Key Interventions for Data Warehouse Success, Tim Chenoweth, Karen Corral, and Haluk Demirkan

AMCIS 2006 Panel Summary: Towards the Service Oriented Enterprise Vision: Bridging Industry and Academics, Haluk Demirkan and Michael Goul

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Stationarity Condition for AR Index Process, Eric Iksoon Im, David L. Hammes, and Doug Wills

Autonomic Workflow Execution in the Grid, J. Nichols, H. Demirkan, and M. Goul

Submissions from 2005

Database Schema Design for a Web Services Supply Chain Manager: Requirements and Proposed Infrastructure, Michael Goul, Karen Corral, and Haluk Demirkan

Submissions from 2003

Price and Capacity Competition of Application Services Duopoly, Hsing Kenneth Cheng, Haluk Demirkan, and Gary J. Koehler

Submissions from 2000

The Role of Third Parties in County Dispute Resolution, Jill M. Purdy

The Impact of Communication Media on Negotiation Outcomes, Jill M. Purdy, Pete Nye, and P. V. Balakrishnan

Submissions from 1997

Building a Strong Foundation: Using a Computer Simulation in an Introductory Management Course, Tracy A. Thompson, Jill M. Purdy, and Patricia M. Fandt

Submissions from 1994

Government Agencies as Mediators in Public Policy Conflicts, Jill M. Purdy and Barbara Gray