Submissions from 2020
This Cloud has a Silver Lining: Gender Diversity, Managerial Ability, and Firm Performance, Shalini Jain, Arindam Tripathy, and Guy D. Fernando
The strategic corporate social responsibility (CSR) quandary: an instructional case, Arindam Tripathy, Sandhya Bhatia, and Gaurav Gupta
The Impact of Implicit Theories of Personality Malleability on Opportunistic Financial Reporting, Shalini Jain, Arindam Tripathy, Shailendra Pratap Jain, and Naman Desai
Reverse (Brand) Anthropomorphism: The Case of Brand Hitlerization, Umit Kucuk
Not All That Glitters is Golden: The Impact of Procedural Fairness Perceptions on Firm Evaluations and Customer Satisfaction with Favorable Outcomes, Shalini Jain and Pragya Mathur
Sustainability Reporting and Bank Performance After Financial Crisis: Evidence from Developed and Developing Countries, Shahrokh Saudagaran, Amina Buallay, Sayed M. Fadel, and Jasim Alajami
Sports Teams Heritage: Measurement and Application in Sponsorship, Gregory M. Rose, Altaf Merchant, Mei Rose, and Ulrich R. Orth
Sustainability Reporting and Performance of MENA Banks: Is There a Trade-Off?, Shahrokh Saudagaran, Amina Buallay, Sayed M. Fadel, and Jasim Yusuf Al-Ajmi
The Reverse Napoleon Effect: The Brand Appreciation of Looking Up by Tall People, Gregory M. Rose, Ulrich R. Orth, and Casparus J. A. Machiels
Operating Cash Flow Opacity and Stock Price Crash Risk, Eliza Xia Zhang, C. S. Agnes Cheng, and Shuo Li
Submissions from 2019
How Much is Too Much? The Effect of Offline Call Intensity on Online Purchase of Digital Services, Xingyue Zhang and Yuliang Yao
Are Logics Enough? Framing as an Alternative Tool for Understanding Institutional Meaning Making, Jill Purdy, Shaz Ansari, and Barbara Gray
Preservation, Rejuvenation, or Confusion? Changing Package Designs for Heritage Brands, Ulrich R. Orth, Gregory M. Rose, and Altaf Merchant
The Impact of Cash Flow Management Versus Accruals Management on Credit Rating Performance and Usage, Eliza Xia Zhang
Developing an Emic Scale to Measure Ad-Evoked Nostalgia in a Collectivist Emerging Market, India, V. Jain, A. Merchant, S. Roy, and J.B. Ford
Submissions from 2018
Selling, General, and Administrative Expense (SGA)-based Metrics in Marketing: Conceptual and Measurement Challenges, A. Ptok, R.P. Jindal, and W.J. Reinartz
Relative Value in Corporate Bond Sectors, F. Leng and G. Noronha
Cognitive Outcomes of Brand Heritage: A Signaling Perspective, Altaf Merchant, Fabien Pecot, Pierre Valette-Florence, and Virginie De Barnier
Impact of IFRS Adoption on Reporting of Firm Efficiency: Case of Indian IT Firms, S. Bhatia and A. Tripathy
The Economics of Corporate Lobbying, Z. Cao, G.D. Fernando, A. Tripathy, and A. Upadhyay
Cultivating T-Shaped Professionals in the Era of Digital Transformation, H. Demirkan and J.C. Spohrer
Factors Influencing Hospital Readmission Penalties: Are They Really Under Hospitals’ Control?, R.P. Jindal, D.K. Gauri, G. Singh, and S. Nicholson
Corporate Social Responsibility and Word - Of - Mouth Intentions, B. Kang and E. Sivadas
Should Cookie Monster Adopt a Healthy Lifestyle or Continue to Indulge? Insights Into Brand Icons, Altaf Merchant, K.A. LaTour, J.B. Ford, and M.S. LaTour
Connections and Collaboration—Celebrating the Contributions of Barbara Gray, J. Purdy, J. Kish-Gephart, G.J. Labianca, and S. Ansari
Submissions from 2017
Is Real Earnings Smoothing Harmful? Evidence From Firm-Specific Stock Price Crash Risk, Inder K. Khurana, Raynolde Pereira, and Eliza (Xia) Zhang
Smart Health: Big Data Enabled Health Paradigm Within Smart Cities, Haluk Demirkan, Md Ileas Pramanik, Raymond Y. Lau, and Md Abul Azad
Cognitive Computing, H. Demirkan, S. Earley, and R. R. Harmon
On the Next Decade of Research in Voluntary Employee Turnover, T.W. Lee, P.W. Hom, M.B. Eberly, J.L.I. Jason, and T.R. Mitchell
Authenticity, Power, and Pluralism: A Framework for Understanding Stakeholder Evaluations of Corporate Social Responsibility Activities, Paul F. Skilton and Jill M. Purdy
Submissions from 2016
Practice Variation as a Mechanism for Influencing Institutional Complexity: Local Experiments in Funding Social Impact Businesses, Tracy A. Thompson and Jill M. Purdy
Using Sharepoint as a Limited Learning Management System, Bruce Worobec and Robert Bryant
Data Lakes: The Biggest Big Data Challenges, Prashant Tyagi and Haluk Demirkan
Digital Innovation and Strategic Transformation, Haluk Demirkan, James C. Spohrer, and J. J. Welser
The Role of Power in Collaborative Governance, Jill M. Purdy
Perceived Managerial (Remote Leader) Trustworthiness as a Moderator for the Relationship Between Overall Fairness and Perceived Supervisory (Direct Leader) Trustworthiness, Zoe I. Barsness and Dejun Tony Kong
Emerging Digital Frontiers for Service Innovation, Christoph Peters, Paul Maglio, Ralph Badinelli, Robert Harmon, Roger Maull, James Spohrer, Tuure Tuunanen, Stephen Vargo, Jeffrey Welser, Haluk Demirkan, Terri Griffith, and Yassi Moghaddam
Emerging Service Orientations and Transformations (SOT), Haluk Demirkan and James C. Spohrer
The Role of Task Uncertainty in IT Project Team Advice Networks, Mark Keith, Haluk Demirkan, and Michael Goul
Introduction to the Decision Analytics, Mobile and Service Science Track (DA/MS/SS), Christer Carlsson and Haluk Demirkan
Collaborative Innovation, Haluk Demirkan, James C. Spohrer, and Nicholas Donofrio
Firm Strategy and Market Reaction to Earnings, G.D. Fernando, R.A. Schneible, and A. Tripathy
Designed to Succeed: Dimensions of Product Design and Their Impact on Market Share, R.P. Jindal, K.R. Sarangee, R. Echambadi, and S. Lee
The Unrealized Value of Incentivized eWOM Recommendations, J. Kim, G. Naylor, E. Sivadas, and V. Sugumaran
Emphasizing Brand Heritage: Does It Work? And How?, G.M. Rose, A. Merchant, U.R. Orth, and F. Horstmann
Consequences of Consumer Animosity: A Meta-Analytic Integration, A. Shoham, Y. Gavish, and G.M. Rose
Identifying Relevant Socio-Theoretic Foundations for Supporting Multi-Issue IT Cloudsourcing Negotiations, D. S. Soper, H. Demirkan, and M. Goul
Submissions from 2015
Innovations With Smart Service Systems: Analytics, Big Data, Cognitive Assistance, and the Internet of Everything, Haluk Demirkan, Charlie Bess, Jim Spohrer, Ammar Rayes, Don Allen, and Yassi Moghaddam
Teaching Predictive Model Management in MIS Classrooms: A Tutorial, Sule Balkan and Haluk Demirkan
T-Shaped Innovators: Identifying the Right Talent to Support Service Innovation, Haluk Demirkan and Jim Spohrer
IT-Enabled Business Innovation [Guest Editors' Introduction], R. R. Harmon and Haluk Demirkan
Special Section: Enhancing E-Commerce Outcomes With IT Service Innovations, Haluk Demirkan
From Interactions to Institutions: Microprocesses of Framing and Mechanisms for the Structuring of Institutional Fields, Barbara Gray, Jill M. Purdy, and Shahzad (Shaz) Ansari
Social Value: A Service Science Perspective, Jim Spohrer, Haluk Demirkan, and Kelly Lyons
Submissions from 2014
Developing a Framework to Improve Virtual Shopping in Digital Malls With Intelligent Self-Service Systems, Haluk Demirkan and Jim Spohrer
Service Research and Innovation: Emerging Developments, Joseph G. Davis, Haluk Demirkan, and Hamid R. Motahari-Nezhad
Institutional Complexity and the Authenticity of Corporate Social Responsibility Initiatives, Paul F. Skilton and Jill M. Purdy
Submissions from 2013
Conflict in Cross-Sector Partnerships, Jill M. Purdy
Service Science: Reframing Progress With Universities, Jim Spohrer, Alessio Giuiusa, Haluk Demirkan, and David Ing
Service-Oriented Methodology for Systems Development, Mark Keith, Haluk Demirkan, and Michael Goul
Data, Information and Analytics as Services, Dursun Delen and Haluk Demirkan
Leveraging the Capabilities of Service-Oriented Decision Support Systems: Putting Analytics and Big Data in Cloud, Haluk Demirkan and Dursun Delen
Analytical, Computational and Conceptual Modeling in Service Science and Systems, Haluk Demirkan and Daniel Dolk
Taking Value-Networks to the Cloud Services: Security Services, Semantics and Service Level Agreements, Haluk Demirkan and Michael Goul
Service Science: On Reflection, James C. Spohrer, Stephen K. Kwan, and Haluk Demirkan
Submissions from 2012
Communication Media: Implications for Negotiation Process and Outcome, Zoe I. Barsness
Ensuring Reliability in B2B Services: Fault Tolerant Inter-Organizational Workflows, Haluk Demirkan, Sagnika Sen, Michael Goul, and Jason Nichols
When Cultures Clash Electronically: The Impact of Email and Social Norms on Negotiation Behavior and Outcomes, Zoe Barsness, Ashleigh Shelby Rosette, Jeanne M. Brett, and Anne L. Lytle
A Framework for Assessing Power in Collaborative Governance Processes, Jill M. Purdy
Roadmapping the Next Wave of Sustainable IT, Robert R. Harmon, Haluk Demirkan, and David Raffo
An Empirical Examination of the Impact of ICT Investments on Future Levels of Institutionalized Democracy and Foreign Direct Investment in Emerging Societies, Daniel Soper, Haluk Demirkan, Michael Goul, and Robert St Louis
Learning About Governance Through Nonprofit Board Service, Jill M. Purdy and Jospeh Lawless
Sustainable IT Services: Creating a Framework for Service Innovation, Robert R. Harmon and Haluk Demirkan
Submissions from 2011
Introduction of Service Systems Implementation, Haluk Demirkan, James C. Spohrer, and Vikas Krishna
Introduction of the Science of Service Systems, Haluk Demirkan, James C. Spohrer, and Vikas Krishna
Promoting Effective Decision Making Using Analytics in a Virtual Technology Lab, Mary E. Gros, Michael Goul, and Haluk Demirkan
Service and Science, James C. Spohrer, Haluk Demirkan, and Vikas Krishna
Submissions from 2010
Service-Orientation in Electronic Markets, Rainer Alt, Witold Abramowicz, and Haluk Demirkan
The Influence of Collaborative Technology Knowledge on Advice Network Structures, Mark Keith, Haluk Demirkan, and Michael Goul
Introduction to the Special Section: Service Science in Electronic Commerce, Indranil Bardhan, Haluk Demirkan, P. K. Kannan, and Robert J. Kauffman
Special Issue: Information Systems in Services, Indranil R. Bardhan, Haluk Demirkan, P. K. Kannan, and Robert J. Kauffman
An Interdisciplinary Perspective on IT Services Management and Service Science, Indranil R. Bardhan, Haluk Demirkan, P. K. Kannan, Robert J. Kauffman, and Ryan Sougstad
Exploration of Adoption of Service Innovations Through Technology Road-Mapping: Case of Location Based Services, Tugrul U. Daim, Robert R. Harmon, and Haluk Demirkan
Coordination Strategies in an SaaS Supply Chain, Haluk Demirkan, Hsing Keneth Cheng, and Subhajyoti Bandyopadhyay
Moving Forward and Making a Difference: Research Priorities for the Science of Service, Amy L. Ostrom, Mary Jo Bitner, Stephen W. Brown, Kevin A. Burkhard, Michael Goul, Vicki Smith-Daniels, Haluk Demirkan, and Elliot Rabinovich
Information Services for Advanced Marketing, Sule Balkan and Haluk Demirkan
A Reference Model for Sustainable E-Learning Service Systems:Experiences With the Joint University/Teradata Consortium, Haluk Demirkan, Michael Goul, and Mary Gros
Servitized Enterprises for Distributed Collaborative Commerce, Haluk Demirkan and James C. Spohrer
The Impact of National Institutional Context on Social Practices: Comparing Finnish and US Business Communities, Jill M. Purdy, Elizabeth A. Alexander, and Stern Neill
Service Science, Management, Engineering and Technology, M-A Sicilia, P Geczy, and Haluk Demirkan
Submissions from 2009
Perspective: Technology Management in the Service Sector, Tugrul U. Daim, Antonie Jetter, Haluk Demirkan, and Paul P. Maglio
Unlocking the Influence of Leadership Network Structures on Team Conflict and Viability, Zoe Barsness, Prasad Balkundi, and Judd H. Michael
When a Good Idea Isn't Enough: Curricular Innovation as a Political Process, Tracy A. Thompson and Jill M. Purdy
Conflicting Logics, Mechanisms of Diffusion, and Multilevel Dynamics in Emerging Institutional Fields, Jill M. Purdy and Barbara Gray
Service Oriented Technology Management to Improve Organizational Agility, Haluk Demirkan and Michael Goul
A Strategic Assessment of Telemedicine as a New Service for Health Delivery: Case of a Health Maintenance Organization (HMO), Tugrul U. Daim, N. Basoglu, and Haluk Demirkan
Submissions from 2008
The Risk and Information Sharing of Application Services Supply Chain, Haluk Demirkan and Hsing Kenneth Cheng
Editorial, Haluk Demirkan
Process and Services Fusion Impact Assessment: SSME Findings From Industry Collaboration and the Need for Competency Centers, Haluk Demirkan and Michael Goul
Service-Oriented Technology and Management: Perspectives on Research and Practice for the Coming Decade, Haluk Demirkan, Robert J. Kauffman, Jamshid A. Vayghan, Hans-Georg Fill, Dimitris Karagiannis, and Paul P. Maglio
