Service Oriented Technology Management to Improve Organizational Agility
The service orientation — coupled with dynamic choreography of business processes, service oriented architectures and service oriented infrastructures — is a developing structure that carries with it the potential to improve agility in today's complex business environments. But because of the newness of the concept and the limited number of large-scale organizations ready or willing to be "early adopters," it is difficult to predict the organizational and technical impacts, understand the critical issues, or perform rigorous research on services computing. So, how should a company begin assessing the real impacts of these service orientation paradigm shifts? In this article, we established an integrated assessment process for creating an organizational roadmap to realize visions of how to deliver reliable, scalable enterprise processes built upon services-computing.
International Journal of Innovation and Technology Management
post-print (with 12 month embargo)
Demirkan, Haluk and Goul, Michael, "Service Oriented Technology Management to Improve Organizational Agility" (2009). Business Publications. 32.