Title
The Effectiveness of Mediation: An Independent Analysis of Cases Handled by Four Major Service Providers
Publication Date
7-1-1996
Abstract
A study of 449 cases administered by four major providers of ADR services showed that mediation was capable of settling 78 percent of cases, regardless of whether the parties had been sent to mediation by a court or had selected the process voluntarily. Mediation also cost far less than arbitration, took less time, and was judged a more satisfactory process than arbitration.
Publication Title
Negotiation Journal
Volume
12
Issue
3
First Page
259
Last Page
269
DOI
10.1007/BF02187632
Publisher Policy
pre-print, post-print (with 2 year embargo)
Recommended Citation
Barsness, Zoe I.; Brett, Jeanne M.; and Goldberg, Stephen B., "The Effectiveness of Mediation: An Independent Analysis of Cases Handled by Four Major Service Providers" (1996). Business Publications. 92.
https://digitalcommons.tacoma.uw.edu/business_pub/92
