The Triumph of Users: Achieving Cultural Usability Goals with User Localization
Current localization practices suffer from a narrow and static vision of culture resulting in usability problems for IT product and design. To address this problem, this article compares user localization efforts of mobile messaging technology in two different cultural contexts with a new methodology of cultural usability. It calls for expanding the scope of localization practices and linking user localization efforts to the IT product design cycle.
Technical Communication Quarterly
pre-print, post-print with 18-month embargo
Sun, Huatong, "The Triumph of Users: Achieving Cultural Usability Goals with User Localization" (2006). SIAS Faculty Publications. 223.