Adapting User-Centered Design Methods to Design for Diverse Populations
Publication Date
12-17-2009
Document Type
Article
Abstract
User-centered design (UCD) methods such as personas and scenarios are useful tools for communicating extensive user research to design teams. However, the intensive data collection and onsite fieldwork required to create personas and scenarios can present barriers for user researchers and design teams working on technology innovations for diverse populations, including those in developing regions. This article presents a model that demonstrates how user researchers and design teams can use data collected for other purposes to source personas and scenarios and to substantively adopt user-centered design approaches. We demonstrate our methods based on research conducted in a case study in Kyrgyzstan, a country in Central Asia.
Publication Title
Information Technologies & International Development
Volume
5
Issue
4
First Page
51
Last Page
74
Publisher Policy
open access
Open Access Status
OA Journal
Recommended Citation
Putnam, Cynthia; Rose, Emma J.; Johnson, Erica J.; and Kolko, Beth, "Adapting User-Centered Design Methods to Design for Diverse Populations" (2009). SIAS Faculty Publications. 490.
https://digitalcommons.tacoma.uw.edu/ias_pub/490