Making Practice-Level Struggles Visible: Researching UX Practice to Inform Pedagogy
Teaching user experience (UX) can be challenging due to the situated, complex, and messy nature of the work. However, the complexity of UX in practice is often invisible to students learning these methods and practices for the first time in class. In this article, we present findings from a study of rhetorical strategies of UX practitioners and pair them with strategies for teaching UX to students. While previous work on teaching UX reflects current practices in the classroom or reflections of practitioners, this study demonstrates the benefits of researching existing industry practices in order to inform pedagogy.
Communication Design Quarterly Review
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Rose, Emma and Tenenberg, Josh, "Making Practice-Level Struggles Visible: Researching UX Practice to Inform Pedagogy" (2017). SIAS Faculty Publications. 757.