From UX to Engagement: Connecting Theory and Practice, Addressing Ethics and Diversity

Publication Date

2019

Document Type

Conference Proceeding

Abstract

In the field of Human-Computer Interaction (HCI), engagement bears critical significance, not just for informing a design and implementation of the interface, but also for creating improved and advanced interfaces that can adapt to users. While the idea of user engagement is passively being researched in a range of domains, it has been used to various related but diverse concepts. For instance, engagement is the vital element of an effective HCI design. The primary goal of this paper is to introduce relevant research questions related to the engagement domain. The paper studies engagement from four different perspectives: (i) Theory: identifying key issues that aid in building a pluralism of engagement frameworks, (ii) Practice: developing novel methodologies for user engagement and reliable assessment tools, (iii) Ethics: discussing the ethical aspects of engagement especially for designers and developers of humane technologies, (iv) Diversity: investigating individual differences to develop personalized engaging designs and understanding user diversities to provide equal opportunities for user engagement. The discussion will lead to opportunities for the potential researchers to acquire relevant knowledge, assess the mechanisms of engagement and evaluate the current design frameworks. © 2019, Springer Nature Switzerland AG.

Publication Title

Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volume

11572 LNCS

First Page

91

Last Page

99

DOI

10.1007/978-3-030-23560-4_7

Publisher Policy

pre print, post print

Open Access Status

Licensed

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