Perceiving artificial social agents
Publication Date
9-1-2007
Document Type
Article
Abstract
Three experiments were conducted to examine perceptions of a natural language computer interface (conversation bot). Participants in each study chatted with a conversation bot and then indicated their perceptions of the bot on various dimensions. Although participants were informed that they were interacting with a computer program, participants clearly viewed the program as having human-like qualities. Participants agreed substantially in their perceptions of the bot’s personality on the traits from the five-factor model (Experiment 1). In addition, factors that influence perceptions of human personalities (e.g., whether one uses another’s first name and response latency) also affected perceptions of a bot’s personality (Experiments 2 and 3). Similar to interactions with humans, the bot’s perceived neuroticism was inversely related to how long individuals chatted with it.
Publication Title
Computers in Human Behavior
Volume
23
Issue
5
First Page
2163
Last Page
2174
DOI
10.1016/j.chb.2006.02.017
Publisher Policy
pre-print, post-print
Recommended Citation
Holtgraves, T. M.; Ross, Stephen J.; Weywadt, C. R.; and Han, T. L., "Perceiving artificial social agents" (2007). SIAS Faculty Publications. 503.
https://digitalcommons.tacoma.uw.edu/ias_pub/503
